Transforming AI Customer Service

From Chat to Action

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Transforming AI Customer Service

From Chat to Action!

Introduction

Ever wish your customer service chatbot could do more than just chat? Imagine a bot that not only answers your questions but also gets things done – like calculating quotes and booking appointments. Welcome to the future of AI customer service!

The New Era of Chatbots

Gone are the days when chatbots were just fancy FAQ machines. Today's AI customer service bots are action heroes! They can perform tasks that make life easier for both businesses and customers. Customers can now easily enquire and get answered 24/7, 365 days a year without requiring more work from you or your staff!

AI Bots in Action

Instant Quotes

External Assistants

When are customers most likely to search for your services? During the day when they are busy working? Or during the evening when they have time to think about their life because the kids are finally in bed?

I know I usually sit down with my partner at night and we’ll start thinking about the next thing to do around the house. And that’s when we’ll start looking for new furniture, for a handyman to fix our gutters… But what if we need a quote? when will we get a reply from a staff member? It definitely won’t happen at 10pm, that’s for sure!

With an AI assistant on your website, your customers can get the answers they need, when they need them, without waiting for that slow and painful email back and forth that’s usually needed to get a simple answer. Let your AI assistant help you turn over business that much quicker!

Now that AI assistants can calculate quotes instantly for your customers you can rest assured that you are handling website queries as they happen, even on weekends! Just think how much your customers will love getting answers straight away. They can tick that job off their to-do list NOW!

Internal Assistants

Ever lost business because it took you too long to get a quote out to a customer? Why not use an AI assistant internally so you can get quotes out on the fly?

Don’t go looking through busy spreadsheets for your prices. You can now automate your quoting system by asking your AI assistant to do the hard work and calculate quotes for you instantly.

Having an internal AI assistant makes a difference. It's just like having an assistant to help you prepare paperwork and deal with the painful side of admin for you.

Seamless Bookings

External Assistants

Getting customers to book an appointment has never been easier.

These smart assistants can check your availability, schedule an appointment, and send your customers a personalised confirmation email.

All of that in a single conversation with an assistant. Your customers will feel the premium treatment and thank you for it!

Want more notice from customers when they book in online? Your personal AI assistant knows that and adjusts the availability accordingly.

After a customer books in, the AI assistant will send a confirmation email to your customer and let you and your staff know.

Internal Assistants

So you’ve been chatting to a few customers via SMS and some have confirmed their booking with your services. Now you have to put their details in your calendar (or calendars)

Why not ask your assistant to directly put those bookings into your calendar (or multiple calendars)?

Simply tell your assistant which conversations to check and to book them in!

Why This Matters For Business

Speed and Efficiency

Faster responses mean happier customers. Happier customers means more business.

With AI bots handling routine tasks, your team can now focus on more complex issues. Let your AI assistant show customers how reset their password. Delegate all the simple tasks to your company’s AI assistant

Cost Savings

Automation means your team can take care of more customers, giving your business the competitive edge!

Imagine saving the 5 minutes it takes to log in and click around your invoicing software? With an AI assistant you can delegate preparing invoices to your AI assistant.

24/7 Service

Just like bots, AI assistants don’t sleep. They’re available around the clock, providing consistent and reliable service.

Not only do they like working long hours, they also don’t have to deal with bad traffic to get to work!